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KORG T3 STILL INDICATES BATTERY LOW AFTER REPLACEMENT

Hi, 
I will appreciate any assistance to resolve the error: battery low (internal) issue with my korg t3. Suddenly I on the synth and found out all programs have disappeared. I ordered for new battery according to specifications and install it. Upon starting the synth is is still indicating battery. I couldn't even load the the factory sound (sysex file). Tried a reset by pressing both Fine and Prog A, stuck on all button leds blinking displaying "Battery voltage high (ff). Any idea how to solve this issue?